If you have any questions concerning application or need technical advice concerning your vehicle please give us a call.
We Know Cats!
Everything you need to know about Catalytic Converters.
Discount Converters LTD.
6823 Fulton St.
Houston, Texas 77022
Toll Free USA
Why Buy from Discount Converter, Ltd.
The rise of e-commerce on the Internet has allowed shoppers to easily compare products from different companies and many times obtain the best price. This is a good thing! However bear in mind, “Sometimes the Best Price is not always the Best Deal!"
One should never lose sight of product quality or with whom they are doing business. A fancy web site doesn’t necessarily mean a quality product or knowledgeable people to answer your questions. How many times have you tried to buy something, called for information and ended up talking to a person where you knew more than he did? We've all encountered this, it’s frustrating but more important, when parts for your car are involved it could turn into problems, you receive the wrong part and it's all bad from there!
Many web business's contract off shore call centers, where you end up talking with some guy who doesn’t know a catalytic converter from a Cadillac convertible, or worst when you call the phone rings and you get that irritating recording telling you to leave a number and someone will return your call soon. Or maybe you get the classic "please press 1", then "please press 2", then "please press 3" which brings you back to "please press 1"! These episodes do not build strong customer confidence.
Another issue to be aware of when buying a new converter is some sites still practice the old bait and switch! You find a site that has the converter for your vehicle. Price is great, the picture looks good and they have FREE SHIPPING to boot....life is good! You place the order, but when it arrives it doesn't quite look like the picture, in fact the cat looks pretty rough and what's worse the darn thing doesn't fit or when installed you end up with the same problem you started with!
Here's what usually happened...some converter businesses today are actually trying to make the converter assembly. They use a pipe bender, some straight tubing a universal converter then they create some jackleg copy of the original. Sure they show you a fancy picture which really came from a big converter manufacturers catalog. They lead you to believe that’s what you'll be buying when in reality what you really get is some bad knock off. Sure the price was cheap and the shipping was free, because their profit margin was huge. Instead of getting the real deal you end up with a cheap knock off and a bad one at that! The sad thing is this knockoff could possibly damage your engine and will never do the job it was designed for. Remember the old saying, “if it looks too good and sounds too good” it probably is…so be careful! At Discount Converter, Ltd. we may not always have cheapest price but rest assured our converters are manufactured in the USA by Fortune 500 companies and at Discount Converter "What You See" is always "What You Will Get!"
A catalytic converter is like the heart of a vehicles emission system and just as in a human heart problems may be caused by other things. Many repair shops today see a check engine light, then with a $10 Radio Shack Code reader they scan a couple of engine codes and right away declare your catalytic converter is bad. In actuality if proper diagnostics had been performed they would have discovered that something else was causing the converter to look bad. So without doing proper diagnostics the catalytic converter gets replaced, you pay the bill and guess what...the problem is not fixed! Next step they get out that trusty code reader again and come up with another part that “they say” needs replacing. You dig down deep in your wallet wondering if this is ever going to stop...not having too much fun are we? This can go on and on but eventually after they throw enough of your money at the problem it will be fixed, but at what cost? Sometimes the new converter will disguise the real problem temporarily, but rest assured it will return in a few weeks and when it does, in that short time it could have destroyed the new converter!
If you take your car for service and you encounter SOME GUY WHO TAKES 5 MINUTES TO READ A COUPLE OF ENGINE CODES, THEN ANNOUNCES HE HAS DIAGNOSED YOUR PROBLEM...BE CAREFUL! That's like going to your doctor, him putting a thermometer in your mouth, then telling you the news is bad, you need heart surgery! It's almost the same, this guy has not done proper engine diagnostics on your vehicle, so he's basically just guessing at what the problem is and he's doing it with your money!!
We at Discount Converter, Ltd. are exhaust and emissions experts. Our sales staff has over 70 years combined experience in the exhaust and emission field alone. Our company has been in business since 1954 and has been serving Internet customers since 1997. So when shopping for a new converter price should definitely be a concern, but making sure you get the right part for your car is important also and more than that be sure you get the correct fix for your vehicles problem. No one likes to paying for something they didn't need in the first place!
So if you have difficulty getting your questions answered or the person you've been talking with can't figure out which side of the car the steering wheel is on, Give Us A Call! Ask for Fred, Mark, Mike or Allen. We always answer the phone and are happy to give you honest and intelligent advice in plain english. We at Discount Converter do not believe in selling parts that won't fix our customers problem, this is bad for our credibility and especially bad for our customers wallet. We know emissions and can usually after a short conversation with you or your mechanic, determine whether a new converter is actually needed. We might even be able from the same conversation, help you diagnose the root problem.
Corny as it may sound we still value a satisfied customer and there is little satisfaction for our customer buying parts they didn't need. We have quality parts, competitive prices and fast service, but more than that we know what the heck we're talking about and stand ready to help you in any way we can. As I have said, when buying a converter on line price is important, but there is so much more that goes right along with it! Thanks for taking the time to read this and hope it will help you in your shopping experience. If you have any questions please give us a call at 888-651-0770...we will answer the phone!