Some 2010 model year Chevrolet Equinox and GMC Terrain vehicles, equipped with a 2.4L engine, may exhibit excessive engine oil consumption (less than 2,000 miles per quart of engine oil), due to piston ring wear. I f this condition is present, the oil can light may illuminate on the instrument panel or one of the following messages may appear in the Driver Information Center: "Engine Oil Low - Add Oil" or "Oil Pressure Low - Stop Engine".
Special Coverage Adjustment
This special coverage covers the condition described above for a period of 10 y e a r s or 120,000 miles (193,000 km), whichever occurs first, from the date the vehicle was originally placed in service, regardless of ownership.
Dealers are to replace the 4 piston assemblies. The repairs will be made at no charge to the customer.
For vehicles covered by Vehicle Service Contracts, all eligible claims with repair orders on or after August 15, 2014, are covered by this special coverage and must be submitted using the labor operation codes provided with this bulletin. Claims with repair orders prior to August 15, 2014, must be submitted to the Service Contract provider.
All involved vehicles are identified by Vehicle Identification Number on the Applicable Warranties section in GM Global Warranty Management system. Dealership service personnel should always check this site to confirm vehicle involvement prior to beginning any required inspections and/or repairs. I t is important to routinely use this tool to verify eligibility because not all similar vehicles may be involved regardless of description or option content.